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    ACT on SPECIFIED COMMERCIAL TRANSACTIONS

     
      Distributor
    TelaWorks Corporation
     
      Marketing Manager
    Seigo Terasaki (Mr.)
     
      Location
    5-18 Yokomachi, Itoigawa-shi, Niigata, 941-0067 Japan
     
      Contact

    E-Mail:

    Tel: +81-255-53-0786  Fax: +81-255-53-0786
    Please contact us via E-Mail or
    Contact Form.
     
    If you don't receive our reply mail, please open your spam folder and
    view its mail titles. Our reply may have been treated as spam mail.
    Otherwise it is highly possible that your message hasn't reached us for
    any reason. So please contact us again, thank you.
    Please make sure that your E-Mail address is spelled correctly if you
    use Contact Form.
     
      Commercial Product/Commodity prices
    Commodity prices are listed in Cost Estimates and each page.
     
    Please note that the tinge of the actual products may differ from the
    shot images shown by the shooting skill, your display environment
    etc.
    You can exchange from Japanese Yen to any currency by
    "
    FOREX rate" and also can see the chart by "FOREX chart" in the left
    menu, too.
     
      Shipping Expense/Insurance
    Shipping expense and insurance are listed in Cost Estimetes.
     
    But please check the shipping cost by yourself.
    First, check the weight of the product on the product's page and
    the number of the shipping carton in the "Unit" column on the table.
    (Unspecified product is just one carton.)
    Next, calculate a gross weight but please add 1 to 2 (kg) for packing
    material to your calculation net weight.
    Then, check a shipping cost (EMS) by clicking on "EMS" in the
    "Shipping" column on the table.
     

    When we receive your contact, we will inform them
    more correctly via
    E-Mail within 5 business days.
     
      Other Expenses
    All prices exclude customs duty and tax on your country. Please
    acknowledge all laws concerning and regulations of your country.
    If any additional charges, please pay it in the field.
     
    Our insurance is not covered if the product you ordered forfeit by the
    local customs inspection from the import restriction of your country.
    In that case you cannot receive any compensation from couriers,
    post offices and us.
     
      How to Order
    We will receive your order via E-Mail or Contact Form after your
    confirmation of the total cost.
    Our transaction currency is Japanese Yen (JPY) only, so you have to
    pay the total cost in Japanese Yen.
     
    We will provide a very 
    basic run-down Best Bet!! of the procedures.
     
      Delivered Place
    We will dispatch the product you ordered to your designated address,
    but according to the local situation, it may be necessary to pick it up
    from the designated location as requested by customs department,
    post office or courier in the field.
     
      Validity Period
    Validity period of quotation is one month.
     
      Delivery Date
    We will make known it after receive order at the earliest possible.
    But the standard production lead time is listed in Cost Estimates.
     
      Payment Method
     

    International Postal Money Order

    Bank Telegraphic Transfer

    PayPal
     
    We'll inform you of our account according to your payment method.
    Please pay any additional handling fees, for example, the bank
    transfer fee in case of T.T remittance through a bank. Please let us
    know how you would like to pay for your order.
     

    International Postal
    Money Order

    Bank Telegraphic
    Transfer

    PayPal

    Solution Graphics
     
     
      Returned Goods/Replacement
    We refuse returned goods and replacement for whatever reason.
    But we'll ship the replacement goods if we accept full responsibility for
    any damage and accident on the evidence for unused condition only.
     
    Please send E-Mail, attaching the photo of the defects within 5 days
    after receiving the item. No matter what, you have to notify
    the condition to the local courier.
     
      Guarantee
    Sorry, warranty is valid only in Japan.
     

    e-commerce

    ECOM
    Next Generation Electronic Commerce Promotion Council of Japan

     
     

    SUPPORT ACTION

     
      Service/Support
    Please do not hesitate to consult us at any time.
      



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